Boy Scouts PR Move: More Talk, Less Action

 Boy Scouts PR Move: More Talk, Less Action

THE PR VERDICT: “C” (Distinctly OK) for the Boy Scouts of America.

The Boy Scouts of America (BSA) got a lucky PR break last week. As the Catholic Church prepared for the conclave, the PR spotlight was turned away from the US organization that continues to ban openly gay Scouts and Scout leaders. The conclave inadvertently bought the BSA some breathing space as the Boy Scouts, just like the Catholic Church, grapples with the complex challenge of how to please its diverse constituents while remaining relevant for future generations. The BSA was out of the  PR heat – at least for a week.

The BSA stumbled earlier this year after a press leak, later confirmed, that suggested change was imminent on its policy regarding openly gay members. In fact, the BSA Board was deeply divided. Its solution? It deferred its decision and retreated from the public eye to regroup.

Now, in part to follow up on the recent controversy, the BSA is surveying adult Scouts and their families about the role of gay members and leaders in Scouting. Described as “neutral and not intended … to provide a certain outcome,’” the BSA is at pains to point out that it is now listening to its members. But time will tell whether being in listening mode helps the BSA cure its PR ills.

THE PR VERDICT: “C” (Distinctly OK) for the Boy Scouts of America. Listening to members is fine, but sometimes leadership calls for just that: leadership.

THE PR TAKEAWAY: Change the debate to change the crisis. Shifting the terms of the debate is a hallmark of good PR, and it is hard to quibble with asking members for their views; a survey just might identify attitudes and beliefs that can lead to meaningful discussions. In the long run, though, more will be needed. Sometimes leadership requires making a tough decision and taking a public stand. For an organization committed to building the minds, morals, and characters of America’s future leaders, this is one  leadership lesson it can’t afford to ignore.

share save 171 16 Boy Scouts PR Move: More Talk, Less Action
About Paul Thomas

Paul Thomas has led public relations and marketing programs as well as internal and crisis communications disciplines, for the wealth management division of a global European bank since 1997. He previously worked at Hill and Knowlton and Edelman Worldwide, as well as The Lippin Group, an entertainment industry boutique firm. Follow him at http://reputationmatters.me and @RepMattersPHT.

What is Your PR Verdict?

  1. Jennifer 1st says:

    You mean to say that the misogynistic group took attention away from the anti-gay group?

Speak Your Mind

*


+ 2 = ten

CommentLuv badge