The PRV Report Card: This Week’s Winners and Losers

 The PRV Report Card: This Weeks Winners and LosersPR WINNER OF THE WEEK: “A” (PR PERFECT) TO Fran and Jane Murnaghan, the parents of a 10-year-old girl, Sarah, who was dying of cystic fibrosis. Because she is under 12, Sarah was not eligible to be put on the adult national organ donor list for the lung transplant that could save her life. (Children are not eligible because most adult-sized organs simply won’t fit inside their smaller bodies.) “Sarah is being left to die,” her parents told the media, causing outrage and a debate. Was this about ethics, politics, or medical practicality? No answer there, but speedy congressional review resulted in doctors being able to request exceptions to the ruling. Sarah was bumped to the top of the donor list within days of launching their effort.  The media had been mobilized. Her transplant was successful. PR can sometimes work miracles.

 The PRV Report Card: This Weeks Winners and LosersPR LOSER OF THE WEEK: “F” (FULL FIASCO) TO James Clapper, the US Director of National Intelligence, for his explanation of why he lied to Congress about wide-ranging surveillance programs. In March, when asked by Sen. Ron Wyden (D-Oregon) if the National Security Agency was collecting data on millions of Americans, Clapper responded “No, sir…not wittingly.” As we now know, the NSA was very wittingly doing so. This week, Clapper said he felt trapped by the question so gave the “least untruthful” response. As a general rule, truth is pretty binary – something is either true or it’s not. He also said he misinterpreted the word “collect.” Who knew the Director of Intelligence had such comprehension problems? Interestingly, while Clapper’s inability to understand basic English may sink him from a PR perspective, it may also protect him from perjury charges. Perhaps the director is smarter than he seems.

 The PRV Report Card: This Weeks Winners and LosersTHE PRV “THERE’S NO ‘THERE’ THERE” AWARD to Kanye West, whose interview this week with The New York Times sets a new standard for unintended self-satire. His narcissistic ramblings on his own “awesomeness” could have appeared, unedited, in The Onion. The self-styled “Michael Jordan of music” has won “the most Grammys of anyone my age” and is “so credible and so influential and so relevant that I will change things” – like maybe how to conduct an interview? After earning a brief moment of pathos at the mention of his deceased mother, he notes that the “idea of Kanye and vanity are like, synonymous,” and inserts himself in a pantheon of visionaries that includes Miles Davis, Walt Disney, Henry Ford, and Steve Jobs. Of the latter, he notes: “I am undoubtedly, you know, Steve of Internet, downtown, fashion, culture. Period. By a long jump.” After more than 4,000 words of Kanye, mostly from his own mouth, one sort of hopes that will be a long jump off a short pier.

 

Galliano Fashions a PR Comeback

 Galliano Fashions a PR Comeback

THE PR VERDICT: “A” (PR Perfect) for John Galliano.

Is John Galliano’s exile from the fashion world over? The designer has finally broken his silence, following his spectacular fall from grace in 2011 after making anti-Semitic rants in Paris. One episode in particular was videotaped, prompting his immediate firing from Dior and later conviction by a French court.

In his first interview since the scandal, Galliano opens up to a very sympathetic Vanity Fair.  His story has the making of an epic novel – the “un-idyllic” childhood in a multi-cultural but rough London neighborhood, where he was bullied for his homosexuality; his ascent into the world of high fashion; and the demons unlocked in fashion’s world of high pressure and unhealthy pampering. En plus, the unclear provenance of the incriminating video, fed to the media before Galliano’s arrest, provides just a hint of conspiracy. Vanity Fair spares no effort to exonerate, consulting and quoting experts to make the case that, when he hissed those spiteful things to people, Galliano just couldn’t help himself: Alcohol and drugs had simply made him insane.

Center stage in the article is Galliano’s contrition. Friends and other supporting sources, such as Jewish leaders he met through an executive of Vanity Fair’s publisher Condé Nast, vouch for the same. He studied the Holocaust, attended service at a synagogue, and is finally making tentative steps back into his profession, supported by fashion royalties such as Oscar de la Renta and Anna Wintour. Shalom, John, welcome back!

THE PR VERDICT: “A” (PR Perfect) for John Galliano. With a little help from influential friends, a comeback is always possible.

THE PR TAKEAWAY: For perfect rebound PR, timing is everything. Prepare the line-up of your supporters carefully, and make sure potential antagonists remain silent; one of the key stakeholders in this saga, Galliano’s former employer LVMH, declined to comment due to ongoing litigation about Galliano’s compensation. (The article hints at a soon-to-be-expected “human-to-human” apology from Galliano to his former bosses.) The glitterati love a tormented, artistic soul, and once confession and amends have been made, one may be pardoned and permitted to go back to work. Our PR advice? Post-comeback, work in silence.

 

Michael Douglas’s Loose Lips Sink a PR Opportunity

 Michael Douglass Loose Lips Sink a PR Opportunity

THE PR VERDICT: “F” (Full Fiasco) for Michael Douglas.

There isn’t a big enough candelabra in the world right now for Michael Douglas to hide behind. Douglas, currently promoting his starring role as Liberace in Behind the Candelabra, shocked the world by telling a British newspaper that his throat cancer was caused by oral sex. Previously, the cancer had been attributed to smoking and drinking in Douglas’ younger days.

The story played out over multiple news cycles, first with the admission itself and then with a clumsy “clarification” by Douglas, who now maintains that he was speaking more generally about links between human papilloma virus (HPV) and certain cancers – an explanation that doesn’t quite jibe with the journalist’s audio tape of the interview. Imagine the scene chez Douglas, with a livid Catherine Zeta-Jones, the Welsh actress and Douglas’ wife, berating her husband for his loose lips, and what this implies about her.

The great shame here is not the potential cause of Douglas’ cancer, but that he missed a golden opportunity to turn an embarrassing gaffe into a cause celebré. Before his backpedaling, Douglas was being lauded by health experts and pundits the world over for openly discussing the touchy subject of HPV, considered an epidemic yet still a taboo topic because it’s sexually transmitted. Having a major celebrity recount his experience and urge HPV prevention strategies could have prompted a much-needed national conversation, but Douglas wouldn’t put his reputation where his mouth is.

THE PR VERDICT: “F” (Full Fiasco) for Michael Douglas’s clumsy retraction and lost chance to redirect the story toward a good cause.

THE PR TAKEAWAY: Everyone makes mistakes, but with the right PR they can be spun. As much as Douglas may not have relished becoming a spokesperson for HPV, the truth is that everyone now believes this is how his cancer was caused. By turning the blunder into a platform, Douglas could have both spun himself out of a PR mess and contributed to the greater good. If a celebrity can’t handle the truth and its consequences, perhaps it’s better for him to keep his mouth shut in the first place.

The PRV Report Card: This Week’s Winners and Losers

 The PRV Report Card: This Week’s Winners and LosersPR WINNER OF THE WEEK: “A” (PR Perfect) to New Jersey Governor Chris Christie for continuing his “bromance” with President Obama. In footage that surely made Rush Limbaugh’s blood boil, Christie appeared quite chummy with the Prez this week – tossing a football and strolling the boardwalk – when the two toured the Jersey shore’s recovery efforts from Hurricane Sandy. The political odd couple made headlines last year when Christie effusively praised Obama’s quick response to the superstorm, earning the ire of Republican leaders. The GOP may be fuming, but Christie’ ability to rise above partisan childishness is going over extremely well with both rank-and-file Republicans and Democrats. Is it genuine camaraderie or a savvy play by a man with his eye on the White House in 2016? Either way, the media is loving it.

 The PRV Report Card: This Week’s Winners and LosersPR LOSER OF THE WEEK: “F” (Full Fiasco) to Amanda Bynes, the former child star who continues to be in the headlines for insane behavior, multiple arrests, and dubious paparazzi shots. In a week where she had further public run ins with the law, she strenuously denied she was on drugs and lashed out at her nemesis (one of them, anyway), gossip columnist Perez Hilton, via tweet: “No one wants to suck your dick! Stop living! Kill yourself! I look sooooo much better.” And with that, any doubt that Amanda has a serious and uncontrolled issue with something was finally laid to rest. Attagirl!

famous 150x134 The PRV Report Card: This Week’s Winners and LosersTHE PRV “THERE’S NO ‘THERE’ THERE” AWARD: To Being Fauxmous. Bypass the tedium that comes with brand building and become famous instantly. Why not just pay people to stalk you like the paparazzi, throw questions at you in public, and generally give unsuspecting bystanders the impression that you are colossally famous? This month’s GQ examines the trend, hiring one of the new LA-based providers who, for around $5,000, will arrange for actors posing as journalists, photographers, and clipboard wielding PR agents to follow you relentlessly around the city. Want to live like Paris Hilton? You, too, can live the dream and be fauxmous, at least for an afternoon.

The PRV Report Card: This Week’s Winners and Losers

Screen Shot 2013 05 23 at 5.15.34 PM 150x150 The PRV Report Card: This Week’s Winners and LosersPR Winner: “A” (PR Perfect) to Tim Cook, CEO of Apple, who was asked to testify on Capital Hill following a recent report that excoriated Apple as a tax dodger, parking profits offshore and not owning up to its domestic tax obligations. Tim Cook was just humble and conciliatory enough while pressing the larger point that the present tax code needs urgent reform to wipe out gaping loopholes. This was bait and switch at its best. Before anyone could reboot his or her iPad he had the Senate’s Permanent Committee on Investigation eating out of his hand. “I love Apple,” exclaimed one enthusiastic member as the hearing wore on. Tim Cook and Apple’s senior management presumably slept soundly that night.

Screen Shot 2013 05 22 at 8.03.19 AM The PRV Report Card: This Week’s Winners and LosersPR Loser: “F” (Full Fiasco) to Lois Lerner who pleaded the Fifth Amendment against self-incrimination at the recent hearing on the ongoing IRS fracas. Leading the IRS’s division on tax- exempt organizations she arrived for what was always going to be a hostile and partisan hearing.  Lerner began by protesting her innocence saying she had “done nothing wrong,”  (fair enough) but then after delivering what seemed like an opening statement pleaded the Fifth Amendment and refrained from further comment. Is it really okay for a paid government employee to refuse to answer questions from Congress? It’s muddy water certainly, but making your case and then pleading the Fifth sounds rather like having your cake and eating it. Bon Apetit.


Screen Shot 2013 05 23 at 5.20.36 PM 150x150 The PRV Report Card: This Week’s Winners and LosersTHE PRV “THERE’S NO ‘THERE’ THERE” AWARD TO:
 Kim Kardashian and the ongoing coverage of her problematic relationship with singer Kanye West. This week In Touch featured heavily pregnant Kim on its cover claiming she is humiliated by rumors that her baby’s father has a secret boyfriend in Paris (with supporting photograph). Is Kanye West gay asked the article? This is apparently Kim’s “greatest fear.”  In Touch had a picture of the rumored French boyfriend while OK Magazine went 180 degrees and broke news in the opposite direction. Describing itself as the only magazine “with the real story,” it insisted in breathless detail that Kim and Kanye are “happier then ever” and plan to elope to Paris. No doubt about it, claims OK Magazine. At this point either Kim or Kanye’s PR should set the record straight.

 

Prince Jackson: To Be A Celeb, Or Not To Be A Celeb?

Screen Shot 2013 05 19 at 5.21.25 PM 150x150 Prince Jackson: To Be A Celeb, Or Not To Be A Celeb?How easy is it to turn the PR spotlight on and off? That might be the question that Prince, the son of the late Michael Jackson, may need to ponder. The performer’s oldest son has just turned sixteen and is now making tentative steps into the world of celebrity entertainment. His family is protective and has made clear they and Prince are unavailable for comment. But is it possible to have your celebrity cake and eat it?

Prince is a busy sixteen-year-old. Currently studying at an expensive private school he has made a number celebrity debuts in the past three months, claiming “he wants to work.” Promoting a Mr. Pink Ginseng drink on Extra with his aunt La Toya, he later followed up with an appearance on Entertainment Tonight, interviewing the cast of Disney’s film “OZ the Great and Powerful”.”  Most recently he had his first cameo role playing a trauma victim in 90210.

Three media appearances later he remains tight-lipped and avoids all interviews with the media: certainly not the standard tactic for anyone trying to kick-start a career. The ever present La Toya gave a statement to the media via their retained PR agency IT Girl Public Relations saying, she was “helping her nephew work.”  The statement went on to explain that, “As his loving aunt,” she was “diligently assisting him.”  No comment from Prince and no further comment from La Toya.  Is this a sustainable PR strategy?

The PR Verdict: “C” (Distinctly OK ) for Prince and his aunt La Toya. There could be trouble ahead.

The PR Takeaway: Being half in and half out only makes half sense. Yes, it is understandable that Prince Jackson wants to keep his privacy. His father’s disastorous attempts to safeguard the family’s privacy are well documented. But with a family history like his own, new forays into the media while jealously guarding privacy, are doomed to inevitable failure. Hiding behind aunt La Toya will only work for a limited while.  Being half in and half looks unsustainable. It might be better to delay a career until good and ready.

The PRV Report Card: Winners & Losers

Screen Shot 2013 05 16 at 7.16.52 PM 150x150 The PRV Report Card: Winners & LosersPR Winner: “A” (PR Perfect) for the Republicans who have turned up the heat on the Obama’s second term. If true that life comes at you in threes, then this week was the triumvirate of PR gifts. Obama found himself on the back foot regarding the IRS/ Tea Party scandal, the Justice Department/AP phone record snooping, and finally the ongoing thorn in the side of the Administration that is Benghazi. No matter the merits, the concerted drum beating has been an effective PR attack. Objective one: change the news agenda and place the Administration on the defensive, unable to talk about what it wants to talk about. For this week at least, mission accomplished.

Screen Shot 2013 05 16 at 7.17.58 PM 150x150 The PRV Report Card: Winners & LosersPR Loser: “F” (Full Fiasco) to Barbara Walters and the media reaction to her announcement that she is stepping down. In what will be her long goodbye to broadcasting, America’s famous interviewer announced that she would be phasing herself out during a series of programmed appearances and TV specials over the next twelve months. Online and columnist reactions to her career were astonishingly scathing. Slammed as lightweight, fawning and inconsequential the reaction could have only made unhappy bedtime reading for Babs’ PR team. A couple more glowing endorsements from journalists who think Babs paved the way for other women might have given the coverage some more balance. For Babs and her team, this might be a tough twelve months.

Screen Shot 2013 05 16 at 7.19.58 PM 150x150 The PRV Report Card: Winners & LosersTHE PRV “THERE’S NO ‘THERE’ THERE” AWARD TO Kylie Busutti, a former Victoria’s Secret model currently touting her book I’m No Angel. In her sad tale, Ms. Busutti recounts being shocked – shocked! – to find out that models are required to be absurdly thin and that Victoria’s Secret apparel is sexy, apparently too sexy for Busutti’s Christian faith. We’re not sure what deserted island this young woman grew up on, but these are hardly revelations. There is something rank, too, about claiming a moral high ground that wouldn’t let her continue in such a tawdry profession but does, apparently, permit trying to capitalize on it.

Angelina Jolie’s Brave Announcement

Screen Shot 2013 05 14 at 9.37.25 PM 150x150 Angelina Jolies Brave Announcement The New York Times editorial started off sentimentally, with superstar Angelina Jolie writing of how her mother died young, at just 56 years-old, and before she had a chance to meet all of Jolie’s six children. Soon, though, it was clear Jolie was making a shocking announcement: she had recently undergone an elective double mastectomy after learning she carries a genetic mutation linked to significantly higher incidence of both breast and ovarian cancer.

The decision to have her breasts removed without a cancer diagnosis was surely an anguishing one for the 37-year-old Jolie, considered one of the world’s sexiest women. In the editorial, she explained her decision-making process and went into detail about the procedures. She addressed the emotional impact that mastectomy can have on a woman, and the critical role that partners (in Jolie’s case, the actor Brad Pitt) play during this difficult time. By saying she “started” with breast removal, she also hinted she may continue with more prophylactic surgery, such as a hysterectomy.

In all likelihood, Jolie could have kept mum about this life event. However, she said, she chose to go public to raise awareness about the genetic testing available to women and to give reassurance to those agonizing over the same decision. As one columnist at National Public Radio noted: “Someone will think about having a mastectomy and remember that Angelina Jolie had one, and she wasn’t embarrassed, and she still felt pretty, and she told everyone that it can be survived.”

THE PR VERDICT:  “A” (PR Perfect) for Angelina Jolie, whose announcement was a flawless example of using one’s celebrity platform in a constructive and selfless manner.

THE PR TAKEAWAY: The way an announcement is made can be crucial to how it is perceived. Ms. Jolie shunned a huge press conference or one-on-one interview in favor of writing a thoughtful editorial in one of the world’s most venerable publications. In doing so, she was able to express herself fully and eloquently yet also remain protected from a barrage of follow-up questions. Perhaps most importantly, by writing the op-ed she made her announcement more about a health concern shared by many women and less about Angelina Jolie. Well done.

The PRV Report Card: This Week’s Winners and Losers

 The PRV Report Card: This Weeks Winners and LosersPR WINNER OF THE WEEK: “A” (PR Perfect) to Charles Ramsey, the Cleveland man who helped free three girls held captive in his neighbor’s house for more than a decade. Ramsey’s Internet stardom was launched with a local TV interview that included colorful one-liners like “I knew something was wrong when a little pretty white girl ran into a black man’s arms.” One of the only people available to the media in the early hours of the story, Ramsey was roundly lauded for both his actions and his handling of the unexpected attention. Not everyone was positive: Slate gnashed its teeth over “a troubling trend of the ‘the hilarious black neighbor’.” Overall, though, the Cleveland dishwasher came off as heroic, lively, and genuine.

 The PRV Report Card: This Weeks Winners and LosersPR LOSER OF THE WEEK: “F” (FULL FIASCO) to rappers and their agents who lured the allegedly unsuspecting entertainers into lucrative endorsement contracts, only to have them rescinded shortly thereafter. Three rappers were dropped this week: Reebok let go of Rick Ross, while Pepsico released Li’l Wayne and Tyler the Creator. Suddenly their lyrics were deemed to be offensive and racist and not in keeping with corporate values. The rappers issued lukewarm apologies, but what was clear was that nobody had done their homework before signing on the dotted line. Finally, Reverend Al Sharpton weighed in and said everybody was at fault. We agree. Everyone gets an “F” -  no debate.

 The PRV Report Card: This Weeks Winners and LosersTHE PRV “THERE’S NO ‘THERE’ THERE” AWARD TO Georgia Holt, aka Cher’s mother. Perennially youthful celebrity Cher is a legend when it comes to reinvention of media relevancy, and her documentary Dear Mom, Love Cher - which recently aired on the Lifetime network – is one for the PR books. However, press for the tribute to Mom sounded slightly less than scintillating. When told of granddaughter Chastity’s upcoming sex change to grandson Chaz, the quote from mere Cher was, ”That’s interesting, sweetheart.” Hm. Okay. Well, good for her, but was it good for PR?

Martha Stewart and Match.Com: Is It Love?

 Martha Stewart and Match.Com: Is It Love?

THE PR VERDICT: “A” (PR Perfect) for Match.com.

You must have heard about it by now – after all, Saturday Night Live has already done a skit on it – but in case you haven’t, Martha Stewart, domestic diva-turned-entrepreneur, is turning to the Internet in the hopes of finding true love. Ms. Stewart has joined millions of other singles by posting a profile on dating website Match.com. She shared this tidbit last week in a candid conversation about her love life with NBC Today show host and longtime friend Matt Lauer.

What you may not have heard in the rush-to-coverage that followed, however, was much of a response from Match.com. At first blush, this seems a bit odd. After all, having one of the world’s most successful and recognizable businesswomen touting your product on national television is a dream come true. Indeed, the PR team over at Match must still be reeling from such unexpected good fortune.

Or are they? Matchmaking is a tricky business – even more so when your new unofficial spokeswoman is a global celebrity whose happiness depends on your company coming up with the goods. Sam Yagan, the CEO at Match.com, agreeably appeared on an episode of Today to help Ms. Stewart write and post her profile, but other that the Match.com response has been very low-key: no press releases, interviews, or big social media blitz. This is the right approach: Save the champagne for the engagement party.

THE PR VERDICT:  “A” (PR Perfect) for Match.com. By staying out of the media limelight now, Match leaves itself room to take credit if Martha does find Mr. Right, as well as to graciously split with her if she doesn’t, without taking an unnecessary PR hit.

THE PR TAKEAWAY: When it comes to PR, it’s the marriage that should be celebrated, not the courtship. Dating is an uncertain phase;  success is far from certain, whether in love or in business. The big PR push should come when quantifiable results are produced and stand the test of time. Until then, it’s just another concept that, like new love, could go south in a heartbeat.