Everyone loves a winner – especially Nike. The company has just launched a PR campaign via social media after Tiger Woods recently won the Arnold Palmer Invitational. The campaign includes a photo of Woods with his quote, “Winning takes care of everything.” Cheeky! Especially since it was Woods’ original retort when asked by the press about his extramarital affairs with prostitutes.
That rather public scandal, which came after the death of his beloved father and which resulted in divorce from his wife, led to Woods’ downfall. Previously a golfer who couldn’t be beaten, he had a fall from both grace and rankings. His sponsors, all but Nike, left him.
The world-famous sportswear brand has had a tough time with its athlete representatives. When Lance Armstrong admitted that he’d cheated to win all his Tours de France, Nike raced to drop him as it did with Olympic runner Oscar Pistorius who shot and killed his girlfriend. But in the case of Tiger Woods, Nike’s market research must have shown Woods was still resonating and worth spending the $20 million a year. The reaction so far? Media and online responses seems to be suggesting that Nike is more in love with its representative than the general public, particularly the female half.
THE PR VERDICT: “C” (Distinctly OK) for Nike. Is this latest controversy on-brand?
THE PR TAKEAWAY: Consider language in its broadest context. Yes, everyone loves a winner, and while it’s well known that winning does, in fact, take care of everything, some female customers buying Nike products may not be on the same page. Perhaps, in consideration of Woods’ transgressions, it might have been better if Nike had simply congratulated Woods using the single word by their swoosh – VICTORY – and allowed the public to be happy about a sports legend’s return. Instead, Nike may have inadvertently sent a message to female customers who don’t see it Tiger’s way. The right wording, more than winning, really does take care of everything.