PR Science for Scientology

 PR Science for Scientology

The PR Verdict: “F” (Full Fiasco) for Scientology’s crisis management of this latest hit to its reputation. (Pictured: Nazanin Boniadi)

Where on earth is Nazanin Boniadi? To those unfamiliar with her name, Boniadi was allegedly put forward as a potential girlfriend to Tom Cruise, by the Church of Scientology’s top brass in 2004, as they sought to couple up their leading celebrity. The full story in the October issue of Vanity Fair continues to generate headlines since its publication, and The PRV gave Cruise and Scientology the “Loser of the Week” award for their mutual mishandling of this major reputational hit. Why?

Vanity Fair cites numerous sources and quotes them in detail, naming dates, places, and schedules throughout the article. The bad news for Cruise and his pals, is that the story is not a vague piece of celebrity journalism citing unnamed sources but Scientology didn’t seem to care and responded in the article with assertions that the article contains “lies” and “garbage.” Blanket aggressive denials were never going to turn this story around. This was poor PR handling.

The article describes the Church as having a culture of fear, secrecy, blackmail, spying, and routine informing by peers, with summary punishments involving loss of liberty. Vanity Fair tracks Boniadi’s trajectory from Church member,to potential Cruise girlfriend, to later exile at a Scientology campus. If the story is truly “garbage,” why didn’t Scientology make Boniadi available to Vanity Fair to set the record straight?

The PR Verdict: “F” (Full Fiasco) for Scientology’s crisis management of this latest hit to its reputation. Throw cold water on the allegations with another set of facts and change the direction of the story.

The PR Takeaway: Fight fire with fire. The easiest way to take the wind out of a damning story line is to go on-the-record with an alternative view of events that casts doubt on the prevailing version. A few choice words from the former girlfriend in question might have done the trick. Defensive denials are PR 101; on-the-record comments win the day over flat denials.Next time let Nazanin do the talking.

What else could the Church of Scientology done to manage this PR fiasco? Give us your PR Verdict!

Editorial note: Friday’s PRV Weekly Wrap contained an incorrect news item regarding Julian Assange and Wikileaks. The item has been removed; we apologize for the error. 

THE PRV REPORT CARD: This Week’s Winners & Losers

 

TOM CRUISE 6 SEPT1 150x150 THE PRV REPORT CARD: This Weeks Winners & LosersMICHELLEOBAMA6spet1 150x150 THE PRV REPORT CARD: This Weeks Winners & Losers

What a week: Tom Cruise allegedly auditioning candidates for wifely duties, DNC firepower in Charlotte and Katie Holmes tells us why she is not afraid of make-up. 

Who are this week’s PRV winner and Losers?

LOSER OF THE WEEK:  The PR Verdict: F (Full Fiasco) to Tom Cruise and Scientology.  Vanity Fair charges that Scientology held auditions for the role of Mrs. Tom Cruise. Church denials are to be expected but the problem is the source is respected publication Vanity Fair, owned by Condé “We Don’t Like Being Sued So We Pay Our Fact-checkers Well” Nast. This may be tough to disprove. It might be better to concede that Tom prefers to marry within his religion but add that there was no audition process. Sometimes it’s better to lower the temperatutre than fight the fire.

WINNER OF THE WEEKThe PR Verdict: A (PR Perfect) for Michelle Obama.  Style met substance and  captured the pundits and the public imagination. Huffington Post and others hailed Michelle Obama at the DNC, but when Dem-adversarial Fox News gives you the high-five, you’ve done your job well. And those arms! We couldn’t take our eyes off them.

And finally:

KATIEHOLMES2 150x150 THE PRV REPORT CARD: This Weeks Winners & LosersTHERE’S-NO-“THERE” -THERE PR: Katie Holmes talks exclusively to People TV about why “she is not afraid of makeup.” Nearly two minutes of content-free product placement by cosmetic company Bobbi Brown. Why does Katie love makeup, how did she get over her make-up fears, and what secrets did her mother tell her the about hidden world of foundation? We’re astonished (truly).

(Editor’s note – a previous mention regarding Julian Assange has been withdrawn due to an editing error. Please disregard).