Walmart’s Un-Happy Thanksgiving

73248406 150x150 Walmarts Un Happy Thanksgiving

The PR Verdict: “D” (PR Problematic) for Walmart.

Ah, Thanksgiving, the holiday when American families gather together over a meal, express gratitude, spend time together… And then start their holiday shopping at 8 pm, right after dinner, Aunt Mabel visiting from Boise be damned.

At least, that’s what Walmart and other major retailers are hoping will happen when it makes the unprecedented move of opening its doors to shoppers on Thanksgiving night. Store workers will have to arrive hours before opening time, thereby putting a serious dent in their holiday.

A strike at Walmart is now planned on Black Friday, the nation’s biggest retail day. Workers are fed up, claiming ongoing retaliation for speaking out for better pay, fair schedules and affordable health care. A Walmart spokesman answered, “The super majority of our 1.3 million associates are excited about Black Friday and are ready to serve our customers.” Ironically, Walmart failed to secure an injunction agains the union and the strike.  The earliest it could get one is Thursday, the national holiday, when courts are closed.

The PR Verdict: “D” (PR Problematic) for Walmart. Their decision to start Black Friday so early on Thanksgiving Thursday plays right back into its ongoing PR problem of being one of the country’s meanest employers.

The PR Takeaway: Thanksgiving begins at home. Walmart has had persistent PR problems when it comes to employee relations. As one of the nation’s largest employers it has been routinely been characterised (fairly or unfairly) as the employer who scrimps on benefits and pays a barely living wage. Walmart’s PR answer has been to focus on its role in the community including Working Families for Wal-Mart, a nonprofit organization funded by the retail giant to combat criticism of the company. But with this move it will be hard to take seriously its pledged commitment  to helping families and local communities. RIP, Thanksgiving; hello, Dark Thursday.

To read more, click here.

Note: The PRV returns on Monday. Happy Thanksgiving to our readers!

What did Castro Ask the Pope?

popecuba What did Castro Ask the Pope?

The PR Verdict: “B” for Castro for a clever PR move.

“And what does a Pope do?”  That apparently was the question posed by octogenarian dictator Fidel Castro to the Pope on his recent visit to Cuba.  The Pope, no doubt surprised, politely responded to Castro by talking of his ministry, his trips, and his service to the Church, so says the Vatican’s spokesman.

The Pope in his historic visit made a couple of vague digs at Marxism and spoke about the need for freedom, calling on both the USA and Cuba “to seek truth and choose the way of love, sowing reconciliation and fraternity.”   Nothing too threatening for his hosts.

What else came out of the visit?  Christmas was reinstated by the Cuban regime as a courtesy to the Pontiff as was Good Friday.  Hassle free concessions from one of the world’s nastier dictators.

The PR Verdict: “B” for Castro and his cronies for a clever PR move.  He emerged as the “listening dictator” and by making a couple of smart moves, gave catholic minded Latin Americans something positive to talk about.

The Church and committed Marxists don’t usually get along.  What better way to reboot a tempestuous relationship than by asking a question? Castro’s headline-making ice breaker startled not only for its genuine weirdness but because it changed the dynamic of the visit.  Sounding more like a kid on a school excursion, Castro became the listening dictator not the dictator of famously long interminable monologues.  Smart move.

To read more click here and here.

What’s your PR verdict on Castro’s PR strategy?

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