The PRV Report Card: This Week’s Winners & Losers

hijabs The PRV Report Card: This Weeks Winners & LosersPR WINNER OF THE WEEK: “A” (PR PERFECT) to the Overland High School girls soccer team in Aurora, CO, for a stirring show of solidarity. Last week, referees barred one Muslim player on the team, Samah Aidah, from playing with a hijab on her head, calling it “dangerous.” Never mind that FIFA, soccer’s international governing body, officially permits the practice – not to mention the US Constitution. For the next game, all of Samah’s teammates and coaches wore the traditional Islamic headscarf in support. A tweet by one of the girls with a picture of team, all in headscarves, sent the matter viral. Young people leading by example, again.

 The PRV Report Card: This Weeks Winners & LosersPR LOSER OF THE WEEK: “F” (FULL FIASCO) TO Lady Gaga, who continues to have a bad hair year. She fired her longtime manager, and her latest album, ARTPOP, hasn’t sold nearly as well as her previous collection, Born This Way. Now, her Born This Way Foundation, which seeks to “foster a more accepting society,” is under fire. Tax reports for 2012 show that BTWF spent $1.85 million in legal fees, salaries, travel, philanthropic consulting, and $808,661 in “other” expenses. Actual donations? A mere $5000. An example of how celebrity foundations aren’t born bad, they’re made that way.

 The PRV Report Card: This Weeks Winners & LosersTHE PRV “THERE’S NO ‘THERE’ THERE” AWARD TO newly annointed Federal Reserve Chief Janet Yellen, who tried (and failed) to avoid rattling financial markets by couching her comments at her first press conference. Oh Janet, have you not studied your predecessors’ previous faux pas? After saying “We will try as hard as we can not to be a source of instability here (regarding communications)”, Yellen promptly gave what investors interpreted as a potential timeframe for interest rate increases, and one earlier than they had expected. Was that the message Yellen meant to convey? Who knows — and it doesn’t matter. Stock markets fell, bond yields rose, and the world carries on. PR tip to the head of the Fed:  When it comes to interest rates, “no comment” is the best comment.

The PRV Report Card: This Week’s Winners & Losers

mike mayo2 150x150 The PRV Report Card: This Weeks Winners & LosersPR WINNER OF THE WEEK: “A” (PR Perfect) to Mike Mayo (left) a financial analyst at Crédit Agricole Securities, for his perfectly crafted soundbite regarding beleaguered banking giant Citigroup. Mayo, well known on Wall Street, was opining on the reasons for the startling resignation of  Citigroup CEO Vikram Pandit. Speaking to the Financial Times, Mayo was crisp, concise, and so very on-point when he said, “Citi is too big to fail, too big to regulate, too big to manage, and it has operated as if it’s too big to care.” Zing!

 

taliban21 150x150 The PRV Report Card: This Weeks Winners & LosersPR LOSER OF THE WEEK: “F” (Full Fiasco) to the Taliban, which sunk to new lows by targeting media outlets that denounced their murder attempt on Malala Yousafzai, the 14-year-old Pakistani girl who wants education for women. Apparently, the Taliban is furious that Yousafzai’s “un-Islamic” behavior hasn’t been presented in the press – as though that would justify her being shot in the face for wanting to go to school. Worried about the PR fallout in their own domestic markets, it’s gratifying to observe that even Islamo-Fascists worry about public perception. The Taliban in need of a rebrand; who would have thought? And where to begin?

 

brad pitt chanel 0 150x150 The PRV Report Card: This Weeks Winners & Losers

THE “THERE’S NO ‘THERE’ THERE” PR AWARD: The undisputed winner this week is fashion house Chanel, which has enlisted Brad Pitt for its new advertising campaign for its venerable fragrance, Chanel No.5. According to the PR blurb, the 30-second ad is meant to re-energize the 91-year-old brand with a “different point of view,” i.e., using a man to sell a fragrance for women. The commercial features Brad looking like he was plucked from a homeless shelter and saying, “The world turns, and we turn with it. Plans disappear, dreams take over. But wherever I go, there you are. My luck. My fate. My fortune. Chanel No. 5. Inevitable.”  The only inevitable thing about this commercial is that no one will have the faintest idea about what he is talking about. Truly and inevitably puzzling. To see the ad, click here.

Did we miss any spectacular highs or lows in public relations this week? Give us your PR Verdict!

IKEA Magic: Now You See Her, Now You Don’t

 IKEA Magic: Now You See Her, Now You Dont

The PR Verdict: “B” (Good Show) for IKEA.

Furniture retailer IKEA was caught off guard this week when a Swedish newspaper published pages from the Saudi Arabian edition of IKEA’s catalog.  What a surprise! Women in the Saudi edition had been Photoshopped out by local Saudi management.  Cue embarrassment for IKEA, a retailer that prides itself on liberal values.

The global catalogue is distributed to approximately 200 million households, but for the Saudis it contained unacceptable images that needed removing. What caused offense? A woman in her pajamas beside a bathroom sink. In Saudi Arabia, a Muslim country, women must conceal their bodies and hair. IKEA said in a statement that its does “not accept any kind of discrimination… We regret the current situation.” Management was keen to explain that the changes “do not align with IKEA Group’s values.”

IKEA Saudi Arabia is run by a franchisee outside the IKEA Group. Nevertheless, the company said it is “reviewing routines to safeguard correct content presentation from a values point of view.” Sensible and sensitive handling of this issue but, there could be trouble ahead.

The PR Verdict: “B” (Good Show) for IKEA and a brand remaining true to its liberal streak, but beware of starting something that could become a cultural flashpoint.

The PR Takeaway: Marketing and discussions on broader cultural values rarely mix. What is puzzling about this news story is why IKEA hasn’t had this trouble before. Was a woman featured in the 2011 catalogue? What happened in the Saudi version then? It might have been easier to characterize this latest fuss as a breakdown in established procedures between a franchisee and a head office. IKEA has now stuck its neck out and committed publicly to a conversation about values. In a country as seemingly inflexible as Saudi Arabia, some things are best left unsaid. Better to have described this as a one-off business dispute between two partners and done the rest of the negotiations behind closed doors.

To read more, click here.

What’s your opinion of how IKEA handled this situation? Give us your PR Verdict!

 

Bachmann’s Accusations Backfire

 Bachmanns Accusations Backfire

The PR Verdict: “D” (PR Problematic) for Michele Bachmann.

Michele Bachmann, former Republican nominee, recently brought to the nation’s attention her concern that foreign agents are infiltrating the very highest levels of office in the US. This is her first major media moment since announcing application for dual citizenship (her husband is Swiss) and quickly retracting after embarrassingly negative outcry from her constituency. Signing a letter she made public, she claimed that the infiltration of the U.S. government by the Muslim Brotherhood was possibly underway and claimed that two prominent Muslims — Huma Abedin, the State Department aide to Hilary Clinton, and Democratic Rep. Keith Ellison of Minnesota — are tied to the organization.

Bachmann, who also sits on the House Intelligence Committee, has used her position there to lend gravitas to her allegations. But the “ouch” moment came when the committee’s chairman told USA Today, “That kind of assertion certainly doesn’t comport with the Intelligence Committee, and I can say that on the record.” Hmmm… What now, Michele?

Everybody ran for cover. Sen. John McCain denounced the accusation from the Senate floor and joined members of Congress from both sides of the aisle, shutting this news event down. Republican party officials hardly rushed to Bachmann’s defense, with her own state party Chairman “not available” for any elaboration. So far, Bachmann’s office has denied repeated followup media requests. Are they hoping this will simply go away?

The PR Verdict: “D” (PR Problematic) for a mess that still needs to be cleared up. Saying nothing won’t wipe the slate.

The PR Takeaway: As mommie used to say: Clean up your mess! With Bachmann’s accusations described as loony by the media and her congressional colleagues on both sides (who says the government can’t agree?), it is clear this PR missile is only gaining speed in the wrong direction. One voter was quoted in the coverage as saying Bachmann is the “Only one telling the truth” but then again he also claimed that President Obama goes to Martha’s Vineyard to observe Ramadan….. Before Bachmann positions herself as an unequivocal fringe outsider, it might be time to retract, apologize, and simply say this was a mistake. Until she does, the issue is unlikely to go away.

What can Michele Bachmann do to save political face now? Give us your PR Verdict!